Unable to upload art (413 request entry too large error)

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PoeStar
Member
Posts: 4
Joined: Wed Jul 18, 2018 2:34 pm

Thu Jun 20, 2019 11:33 am

I've tried several times yesterday and today to upload a poster that isn't in the database. I'm receiving an error that says, "413 request entity too large," despite the jpeg file being only 1.30 MB. The image dimensions are approximately 13.5" x 19". Has anyone else encountered this error?
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jkw3000
EB Team
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Joined: Sun Dec 09, 2012 8:22 pm
Location: NYC

Thu Jun 20, 2019 12:01 pm

EB handles jpegs under 1mb, downscale it if you want to upload it.
35mmpaul wrote:We are addicted to things that hurt our butts.
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1nkling
Site Admin
Posts: 4311
Joined: Fri May 11, 2012 7:08 pm
Location: UK

Thu Jun 20, 2019 4:13 pm

jkw3000 wrote:
Thu Jun 20, 2019 12:01 pm
EB handles jpegs under 1mb, downscale it if you want to upload it.
What he said.

Improvements to the image uploading process are on our list of things to do though.
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PoeStar
Member
Posts: 4
Joined: Wed Jul 18, 2018 2:34 pm

Fri Jun 21, 2019 11:41 am

I reduced the image size to get the file just under 1 MB which solved the problem. Thanks for the replies!
turnJBup
Art Expert
Posts: 9050
Joined: Sun Sep 18, 2005 12:00 am
Location: California

Sun Jul 07, 2019 5:20 pm

How do I reduce the image size?
I just took the picture on the iPad or phone...
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