Moon Editions

General art-related discussion.
southerngarden
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Sun Apr 07, 2013 3:18 am

what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.
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stoffel
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Sun Apr 07, 2013 3:38 am

southerngarden wrote:what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.
i had ordered the white horkey shirt, i had sent about 4-5 emails in the past
i apologize to anyone who fought a grizzly bear to make it to a computer. i appreciate the support.
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fitz
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Sun Apr 07, 2013 4:49 am

no refund here - I had sent emails also.
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aust449
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Sun Apr 07, 2013 10:55 am

No refund here, ordered both and emailed. Hope its forthcoming, this is just absurd, its been about 1/2 a year.
T0Y
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Sun Apr 07, 2013 12:17 pm

I got a refund too. I'm satisfied with this but still a little bitter and sad that i didn't get my print. But hey, at least i got my money back.
Keep pushing them until you get your money or your order too. There's no reason they won't refund you now.
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fitz
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Sun Apr 07, 2013 12:28 pm

who were you emailing to get your money back?
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KNEEL13
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Location: Chicago area

Sun Apr 07, 2013 1:46 pm

fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil
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ForbinsAccent
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Sun Apr 07, 2013 2:24 pm

KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil
I could use a couple of those emails.
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KNEEL13
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Sun Apr 07, 2013 3:00 pm

And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:

http://help.bigcartel.com/customer/portal/emails/new

I included all of the details of my transaction and that Moon editions had not responded to any emails.



ForbinsAccent wrote:
KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil
I could use a couple of those emails.
I PMed the addresses to you.
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ForbinsAccent
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Posts: 467
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Sun Apr 07, 2013 3:40 pm

KNEEL13 wrote:And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:

http://help.bigcartel.com/customer/portal/emails/new

I included all of the details of my transaction and that Moon editions had not responded to any emails.



ForbinsAccent wrote:
KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!




Neil
I could use a couple of those emails.
I PMed the addresses to you.

Thank you sir!
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jamesmassey1988
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Location: Southsea, UK

Sun Apr 07, 2013 3:52 pm

KNEEL, Moon Editions should hire you to do their customer service. Clearly they're incapable and you helping everyone here. :clap:
TWTTR - @masseyjh
INSTGRM - @jimmassey
:ziggi:
southerngarden
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Location: Miami & The FL Keys

Sun Apr 07, 2013 4:27 pm

KNEEL, mind shooting me those email addys please...im still holding out for the shirt but obviously want my money back if that aint happening...ive emailed them a few times...i think that last one was just down right mean as i was not sober...i actually hope that all these refunds drive this company into the ground. yeah, that's pretty dick of me...but just imagine that they are actually still taking people's money for these shirts, while continuing to not respond to emails...
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jools
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Sun Apr 07, 2013 4:32 pm

i held off contacting big cartel or paypal, partly cos i stupidly believed Brett's email, and partly cos of THC i figured they'd be good peoples too - but i have to say FUCKEM - they cant get everyone their order and now they cant even refund everyone they screwed outta money - hopefully Aaron won't deal with them again either.
"Just because you have Illustrator doesn't mean you are one." - VonDada
http://www.gigposters.com/forums/poster ... oster.html
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southerngarden
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Mon Apr 08, 2013 9:40 pm

refunded. drymount moon editions.
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piratesprayer
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Mon Apr 08, 2013 10:01 pm

sucks their service and follow up is sooo bad, they do great work an the laser etching is amazing.
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