Taper this is no way aimed at you or anyone else, but I would like to comment a little bit on damaged prints. We as avid consumers of art need to make sure that we act in an ethical and reasonable manner when complaining to artists about damaged prints. I do not consider a minor ding on an edge of a print to be a damaged print. Granted I have received some prints that have been damaged so severely that I thought a complaint was warranted and I have not ran across and artist yet who did not fairly address my complaint and in most cases sent out a replacement. With that said if we are sending prints back or asking for new ones because of a very small ding on an edge of the print then we are going to drive up the price of the prints and make artists somewhat less willing to even hold the online sales that we all look forward to. I know that we should expect prints to arrive in great condition and that as consumers we are providing the artist with a means to make their living, but I think we should act ethically just like we expect them to if we have a warranted complaint. Please do not take this post the wrong way because I am not saying that anyone on here is being too picky or that they did not receive a damaged print. All I am saying is that we need to be a reasonable fanbase when it comes to problems like this and not scan every inch of the print for the most minor imperfection then expect a replacement. I am sure I have opened myself up for a large amount of criticism, but I feel this is something that needs to be said.pjtaper wrote:I think We Were Fortunate refers to those who get a tube without taped endcaps that isn't damaged...
Just kidding, I am not bagging on Dan, but there sure seems to be a lot of us unfortunate folks out here with Damaged prints!
we were fortunate... 07 Danger
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- kevron62007
- Art Expert
- Posts: 2812
- Joined: Mon Jun 25, 2007 9:45 pm
I completely agree.kevron62007 wrote:Taper this is no way aimed at you or anyone else, but I would like to comment a little bit on damaged prints. We as avid consumers of art need to make sure that we act in an ethical and reasonable manner when complaining to artists about damaged prints. I do not consider a minor ding on an edge of a print to be a damaged print. Granted I have received some prints that have been damaged so severely that I thought a complaint was warranted and I have not ran across and artist yet who did not fairly address my complaint and in most cases sent out a replacement. With that said if we are sending prints back or asking for new ones because of a very small ding on an edge of the print then we are going to drive up the price of the prints and make artists somewhat less willing to even hold the online sales that we all look forward to. I know that we should expect prints to arrive in great condition and that as consumers we are providing the artist with a means to make their living, but I think we should act ethically just like we expect them to if we have a warranted complaint. Please do not take this post the wrong way because I am not saying that anyone on here is being too picky or that they did not receive a damaged print. All I am saying is that we need to be a reasonable fanbase when it comes to problems like this and not scan every inch of the print for the most minor imperfection then expect a replacement. I am sure I have opened myself up for a large amount of criticism, but I feel this is something that needs to be said.pjtaper wrote:I think We Were Fortunate refers to those who get a tube without taped endcaps that isn't damaged...
Just kidding, I am not bagging on Dan, but there sure seems to be a lot of us unfortunate folks out here with Damaged prints!
- ryefish75
- EB Team Emeritus
- Posts: 7852
- Joined: Thu Oct 04, 2007 6:57 pm
- Location: Sub-Canadian North America
You're right on the money on this. Most artists are happy to make amends for the carelessness of postal service employees.
I also think that if you do deal with an artist and they replace your print, you should keep the details of the replacement between you and that artist. I'm sure a lot of people claim to have a damaged print so they can have two.
I have a hard time not sending my damaged prints back to artists when they replace them. It just seem fair, but most don't want the hassle.
In all fairness, all mailed prints should be insured, sent in heavy tubes and labeled with careful handling instructions, the carrier should then absorb the cost of any replacement prints.
I also think that if you do deal with an artist and they replace your print, you should keep the details of the replacement between you and that artist. I'm sure a lot of people claim to have a damaged print so they can have two.
I have a hard time not sending my damaged prints back to artists when they replace them. It just seem fair, but most don't want the hassle.
In all fairness, all mailed prints should be insured, sent in heavy tubes and labeled with careful handling instructions, the carrier should then absorb the cost of any replacement prints.
- electrachrome
- Site Admin
- Posts: 18199
- Joined: Tue Jun 22, 2004 12:00 am
- Location: Boston
hawks10 wrote:Update perhaps? Thankshawks10 wrote:Just an FYI, actual paper size is:
8.375 x 29.375
I know Daniel measures print area only, so there is definately no way the print image is 8x32. Got mine yesterday and it looks great, can't wait to frame it!
anybody else still waiting for these to arrive?
cool. i was one of the people that got mixed up in the oversell, but he was able to cover. i got a ship notification last week. just wanting to make sure the usps aren't using the tube for inter-office whiffleballkyle wrote:*nods*
so was i. i was so relieved when he sent out the email saying he could cover us.Bralumian wrote:cool. i was one of the people that got mixed up in the oversell, but he was able to cover. i got a ship notification last week. just wanting to make sure the usps aren't using the tube for inter-office whiffleballkyle wrote:*nods*
Codeblue wrote:Hork is God, Jesus, the 12 disciples, Santa Claus, and the Easter Bunny all rolled into one beautiful lanky package.
I'm pretty sure I'm one of those, but still haven't gotten shipping notification. Mine actually says "on hold" but he did respond personally that I'm getting one, so still holding out for it.Bralumian wrote:cool. i was one of the people that got mixed up in the oversell, but he was able to cover. i got a ship notification last week. just wanting to make sure the usps aren't using the tube for inter-office whiffleballkyle wrote:*nods*
anybody else STILL waiting for these or any other danger prints?
dude's email is on auto-response, so i've no idea what's going on with their status.
dude's email is on auto-response, so i've no idea what's going on with their status.