deleting unanswered feedback

morecoffee · Sun Oct 02, 2011 4:16 pm

treweman wrote:I have 16 unanswered feedback requests since last Christmas.

That is really lame. There is no excuse for that. I have one hanging out there and it's been a long time now. It's the second time it's happened to me. It annoys me enough that I almost never take up an offer anymore for feedback.
I have no problem at all leaving it, but I stopped asking for it and I typically don't send a request if someone offers. If there was a way to purge out the ones that go unanswered, I'd react differently.
Why offer if you aren't going to follow through?

Sun Oct 02, 2011 4:53 pm

I typically send a reminder PM a few months later and then leave it at that.
Reminder PM is always to those I still see posting here at EB.

srdzevon · Sun Oct 02, 2011 7:15 pm

machination wrote:I typically send a reminder PM a few months later and then leave it at that.
Reminder PM is always to those I still see posting here at EB.

Maybe I should do that. I think i'd rather just have a way to purge them out. If i ask if i can send one and then send it but it never goes answered, i don't want to keep asking again. Maybe one reminder would be ok though.

redbear · Sun Oct 02, 2011 10:39 pm

How does one see if they have feedback they haven't answered?

srdzevon · Sun Oct 02, 2011 10:54 pm

you cant see it here. An email is sent with the feedback request response link. If that gets overlooked or deleted, there's no way to complete the request. Wonder if another request is sent if that just adds another one to you're requested list? Think i'm gonna try it.

Edit:
For the sake of science, i sent another identical feedback request to the last guy i sent one. It did seems that it didn't add another pending request.

JARED! check yo email man!

Codeblue · Mon Oct 03, 2011 1:37 am

It's even more annoying when the unanswered feedback request was sent to a team member.

Grateful69Phish · Mon Oct 03, 2011 4:52 am

While I would rather have feedback....have to believe that a couple of my non-responses were due to people who decided to purchase from me with a fake-2nd EB nick and having them still there helps identify patterns..... If someone doesn't leave feedback I always consider it a sign of some sort of agenda-reason.

And, if I happen to do business with them again I know not to them them feedback or at least mention it.

redbrew · Fri Jan 04, 2013 10:03 pm

I think this qualifies as bug.

Grateful69Phish · Fri Jan 04, 2013 10:46 pm

Codeblue wrote:It's even more annoying when the unanswered feedback request was sent to a team member.

I've got one of those!

Kind of bummed me out- for I gave him the print at no cost trying to be nice

sunsetbrew · Fri Jan 04, 2013 10:53 pm

Yeah, when I created feedback it was a strange thing from the beginning. On one hand was my strong conviction that privacy is king so I never recorded actual transactions. As a side effect, it made feedback a voluntary mess. It is a really hard compromise between privacy and accountability. I knew from the start I was in a hard spot with this one. I wanted to find a way to help people trust each other but keep their privacy at the same time. Epic fail on my part.

Also, I remember giving a 2 week time limit on feedback. I must have broken it at some point.

Codeblue · Fri Jan 04, 2013 10:55 pm

Does that mean you're going to try to fix it?

Grateful69Phish · Fri Jan 04, 2013 10:57 pm

from my perspective-you did a fine job, is what is is.

So - folks don't respond and it leaves an open feedback that nobody else can see?

What harm is that other than a reminder for the person feedback wasn't left- oh well.

turnJBup · Fri Jan 04, 2013 11:13 pm

Hooked someone up big time in the hookup thread... Sucks looking at the twice unanswered request.
That print was perfect and dirt cheap. Chump....

turnJBup · Fri Jan 04, 2013 11:15 pm

Not you... The guy I hooked up.

acidfree · Fri Jan 04, 2013 11:17 pm