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Unable to upload art (413 request entry too large error)

Posted: Thu Jun 20, 2019 11:33 am
by PoeStar
I've tried several times yesterday and today to upload a poster that isn't in the database. I'm receiving an error that says, "413 request entity too large," despite the jpeg file being only 1.30 MB. The image dimensions are approximately 13.5" x 19". Has anyone else encountered this error?

Re: Unable to upload art (413 request entry too large error)

Posted: Thu Jun 20, 2019 12:01 pm
by jkw3000
EB handles jpegs under 1mb, downscale it if you want to upload it.

Re: Unable to upload art (413 request entry too large error)

Posted: Thu Jun 20, 2019 4:13 pm
by 1nkling
jkw3000 wrote:
Thu Jun 20, 2019 12:01 pm
EB handles jpegs under 1mb, downscale it if you want to upload it.
What he said.

Improvements to the image uploading process are on our list of things to do though.

Re: Unable to upload art (413 request entry too large error)

Posted: Fri Jun 21, 2019 11:41 am
by PoeStar
I reduced the image size to get the file just under 1 MB which solved the problem. Thanks for the replies!

Re: Unable to upload art (413 request entry too large error)

Posted: Sun Jul 07, 2019 5:20 pm
by turnJBup
How do I reduce the image size?
I just took the picture on the iPad or phone...