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pking1601
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Posts: 960
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Location: Northfleet Kent UK

Sun Feb 05, 2012 6:48 am

I had a seller who tried to back out of a deal when I won a print for much lower than he thought it should go for, so he tried to cancel the transaction. Open a Ebay/paypal dispute straight away.
kaizoku
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Sun Feb 05, 2012 7:10 am

The odd thing is at the time I paid a fairly inflated price and it's still a pretty competitive price, its certainly not too low or anything.
His response:
Regarding the additional cost for insurance. I never include the cost of insurance with the listing price because I don't know how much the item will sell for, so I can't determine exactly how much insurance will cost. During the checkout process from eBay I did indicate that additional fees will be incurred with the transaction. If you had any questions regarding the terms you could have emailed me beforehand. This print is selling between $300 - $350, so you paid market value for the print. I can't do much regarding your tax situation because you're an international buyer. I know another method to get around the taxes but it involves doing the transaction as a private sale. Insuring the package will disclose the actual amount of the merchandise on the custom form, so unless you decide not to insure the package there's no way around this.

Please understand I'm not profiting from the these fees. I'm using the money you sent me to make sure your merchandise arrives safely. We can go ahead with the sale or I can refund your payment and re-list on eBay. It's your call though.
This really rubbed me the wrong way:

My reply:
Your listing stated that costs will be incurred at checkout, not after checkout. Once I hit the final page on Paypal before I click submit I expect to be able to review my entire outlay for this transaction, I believe this is a standard expectation and consistent with eBay policies. It's actually a breach of the policies (and by the way, an unfair practice) to ask for more money once the auction has completed and payment processed.

In this case the auction was Buy It Now with a price set by yourself, so you knew exactly how much it would sell for? In any case insurance should only be a few dollars and should already be covered in the shipping costs. It's your responsibility as the seller to ensure you use appropriate shipping that is:

a) track-able
b) requires a signature on my end and
c) protects you in the event the package does not reach me i.e. has insurance factored in.

Any other kind of shipping should not be part of the listing. If anything the insurance is for your benefit because I am covered by Paypal buyer protection and you're the one losing out in the event something goes wrong.

I met your asking price and paid immediately, I have waited patiently since then, trusting that you would complete your part of the contract in an appropriate manner. I've behaved impeccably as an eBay buyer. I do not appreciate messages that suggest that I have done something wrong or failed to complete my part of the deal or misread the auction, especially since I paid over a month ago and you've had that long to inform me of things like this.

If you're feeling seller's remorse or wish to back out of your contract for whatever reason then it's up to you to do so through the appropriate channels. As far as I am concerned my part of the deal is complete.

Out of curiosity how much extra are you asking for insurance and is it really worth the hassle?
:evil: Probably should have calmed down before I sent it really.

I didn't want to ask for a refund because that gives him an easy out to just say "buyer wants a refund". I just want the damn poster.

If his next response doesn't hit the right spots I guess I should open a dispute immediately, even if I want him to back down and the transaction to complete? Do I need to file a dispute even if he says he is going to refund me?
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jamesmassey1988
Art Expert
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Location: Southsea, UK

Sun Feb 05, 2012 7:33 am

You did the right thing (IMO) with that reply. You'll come out of this fine, either with the poster or your money. But whatever happens leave that chump some serious negative feedback.
TWTTR - @masseyjh
INSTGRM - @jimmassey
:ziggi:
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bert
Art Expert
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Joined: Tue Jun 10, 2008 1:36 pm

Sun Feb 05, 2012 9:15 am

$51 is more than plenty for Global Express which is trackable. To add insurance for something of this value, it'd be about $5.
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heartstrand
Art Connoisseur
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Joined: Tue Nov 01, 2011 8:21 pm

Sun Feb 05, 2012 2:42 pm

Just put my Eternal Sunshine poster up for sale guys http://drawnchorus.bigcartel.com
korkykat
Art Connoisseur
Posts: 180
Joined: Sun Oct 02, 2011 9:43 am

Sun Feb 05, 2012 7:00 pm

heartstrand wrote:Just put my Eternal Sunshine poster up for sale guys http://drawnchorus.bigcartel.com
Love your interpretation of "Drive". When will it go on sale. (sorry if you've answered this earlier)
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heartstrand
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Joined: Tue Nov 01, 2011 8:21 pm

Mon Feb 06, 2012 10:36 am

later this week, just had some proofs over today in fact
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DaleCooper
Art Expert
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Joined: Fri Jun 04, 2010 4:19 am
Location: Nottingham

Mon Feb 06, 2012 10:42 am

heartstrand wrote:later this week, just had some proofs over today in fact
Where do you get stuff printed?
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AlanCampbell
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Mon Feb 06, 2012 1:43 pm

I had a look around my studio today and I realised i had a ton of prints that were taking up space and were probably going to end up damaged, so i thought about a winter mystery tube which has now got out of hand with so far 50 items going to be divided between 5 tubes.

http://alancampbell.bigcartel.com/produ ... stery-tube
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heartstrand
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Joined: Tue Nov 01, 2011 8:21 pm

Mon Feb 06, 2012 1:58 pm

DaleCooper wrote:
heartstrand wrote:later this week, just had some proofs over today in fact
Where do you get stuff printed?
either get a grip studio in birmingham for anything up to A2 as they are local to me or Hippo Screenprinters for anything specialist in size/inks, just google finds really though
kaizoku
Member
Posts: 8
Joined: Sun Jan 01, 2012 8:47 pm

Tue Feb 07, 2012 7:55 am

An update on the eBay fiasco, the seller seems determined to make this into a private auction but obviously I'd be crazy to do that at this stage.

But I have told him that if he sends me the poster and he still wants to make it a private auction he can then refund me the money and I can pay him in private. Obviously it involves a large degree of trust on his behalf, but I've no intention to cheat him. He's agreed to this as he gets to save some fees and I don't have to pay anything extra. (to protect myself I've said that the transaction remains an eBay deal and we'll revisit once I actually have the print in hand).

My worry is how easy is it to counterfeit these posters? As a beginner I imagine it's fairly easy as they're just digital prints right? Can't they just be scanned or photocopied or something and re-printed at a half decent print company?
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DaveWill
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Tue Feb 07, 2012 8:27 am

heartstrand wrote:later this week, just had some proofs over today in fact
Love your Drive print! Think its my favourite fan piece Ive seen so far, Im really into that style of illustration and it works so well tonally. Seriously thinking of purchasing! Great work.
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pking1601
Art Connoisseur
Posts: 960
Joined: Sun Aug 01, 2010 7:43 am
Location: Northfleet Kent UK

Tue Feb 07, 2012 8:33 am

kaizoku wrote:An update on the eBay fiasco, the seller seems determined to make this into a private auction but obviously I'd be crazy to do that at this stage.

But I have told him that if he sends me the poster and he still wants to make it a private auction he can then refund me the money and I can pay him in private. Obviously it involves a large degree of trust on his behalf, but I've no intention to cheat him. He's agreed to this as he gets to save some fees and I don't have to pay anything extra. (to protect myself I've said that the transaction remains an eBay deal and we'll revisit once I actually have the print in hand).

My worry is how easy is it to counterfeit these posters? As a beginner I imagine it's fairly easy as they're just digital prints right? Can't they just be scanned or photocopied or something and re-printed at a half decent print company?
Be careful mate and be very mindful of the 45 day paypal claim rule.
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rachi
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Tue Feb 07, 2012 9:24 am

kaizoku wrote: My worry is how easy is it to counterfeit these posters? As a beginner I imagine it's fairly easy as they're just digital prints right? Can't they just be scanned or photocopied or something and re-printed at a half decent print company?
I have not come across any counterfeit 'screen printed' posters yet. It is not impossible to copy, but would take a lot of time to do and probably wouldn't be worth it. But it is not beyond some people to scan images of posters and print them out to sell on ebay. I have seen digital copies printed on ink jet printers – right through to scanned images nicked out of books, but they don't claim to be 'screen printed', just reproductions. Normally the size gives it away, as well as the price!
They don't have the rights to sell them and either the artist or the gallery (or Mondo etc) should be informed and ebay will remove the listing.

This is one of the reasons I got into collecting the modern screen-printed movie posters after getting caught out with so called original movie posters. They are way too many reprints of those on the market, amazes me that some people would go to all that trouble to reprint a British Quad or US One Sheet.

Good luck with your transaction, I wouldn't recommended making a private deal, but if you want the poster that bad and the price is good for you, then best of British!
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Gavatron
Art Connoisseur
Posts: 673
Joined: Thu Aug 04, 2011 8:26 am

Tue Feb 07, 2012 9:54 am

Yer I stumbled upon Stout buying the Inglorious Basterds fake on eBay for a few quid. Total rip off but at least something good came of it :P
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