Phantom of the Opera 13 Durieux Release Discussion 06/06/13

time · Mon Jun 24, 2013 6:52 pm

Did you get a shipping notice from DHM first or did it just show up?

Badbutch · Mon Jun 24, 2013 7:18 pm

time wrote:Did you get a shipping notice from DHM first or did it just show up?

They send their shipping info through Paypal. I received one Friday and the print arrived today.

playman · Mon Jun 24, 2013 8:22 pm

I just opened this and it is fantastic! The colors in the regular edition are much more traditional from what I have seen in the pics, but the colors in this variant, holy crap, So Cool! There is neon orange glows and just an unexpected cool use of color! Nice work!

Mon Jun 24, 2013 9:00 pm

Yeah I got the shipping notice through Paypal as well

jimbobiii · Mon Jun 24, 2013 11:56 pm

still no tracking info here

kansasbbq · Tue Jun 25, 2013 12:06 am

MovieManJeff1012 wrote:Just received my reg. Man, couldn't be more disappointed with the shipping.

jimbobiii · Tue Jun 25, 2013 12:10 am

jimbobiii wrote:still no tracking info here

nevermind! great customer service from DHM!

brndfrmd · Tue Jun 25, 2013 12:36 am

kansasbbq wrote:
MovieManJeff1012 wrote:Just received my reg. Man, couldn't be more disappointed with the shipping.

Scratch and Dent?

DarkHallMansion · Tue Jun 25, 2013 1:14 am

brndfrmd wrote:
kansasbbq wrote:
MovieManJeff1012 wrote:Just received my reg. Man, couldn't be more disappointed with the shipping.
Scratch and Dent?

Hi Guys,

If you ever receive a tube with any problem whatsoever, please don't hesitate to drop us a line directly at: info@darkhallmansion.com so we can take care of it immediately for you.

Thanks!

DHM
http://www.DarkHallMansion.com

onesheet · Sun Jun 30, 2013 7:29 pm

I've yet to have my order arrive, but the guys over at DHM have been incredibly helpful. Response times were next to immediate (even in the middle of the night!) Gotta hand it to them - their customer service has been top notch.

MooreSaxPlease · Mon Jul 01, 2013 12:23 am

onesheet wrote:The guys over at DHM have been incredibly helpful. Response times were next to immediate (even in the middle of the night!) Gotta hand it to them - their customer service has been top notch.

This.

time · Mon Jul 01, 2013 2:03 pm

MooreSaxPlease wrote:
onesheet wrote:The guys over at DHM have been incredibly helpful. Response times were next to immediate (even in the middle of the night!) Gotta hand it to them - their customer service has been top notch.
This.

Same. DHM has been incredibly quick and response to all my questions and requests. And of course it's always a nice idea to PM/email a gallery/seller before posting problems so a place can have a chance to make things right.

Timbrh2001 · Mon Jul 01, 2013 3:10 pm

time wrote:
MooreSaxPlease wrote:
onesheet wrote:The guys over at DHM have been incredibly helpful. Response times were next to immediate (even in the middle of the night!) Gotta hand it to them - their customer service has been top notch.
This.
Same. DHM has been incredibly quick and response to all my questions and requests. And of course it's always a nice idea to PM/email a gallery/seller before posting problems so a place can have a chance to make things right.

^^^THIS^^^

Things happen, give them a chance to fix it before coming on here to flame away.