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Re: Moon Editions

Posted: Sun Apr 07, 2013 3:18 am
by southerngarden
what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.

Re: Moon Editions

Posted: Sun Apr 07, 2013 3:38 am
by stoffel
southerngarden wrote:what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.
i had ordered the white horkey shirt, i had sent about 4-5 emails in the past

Re: Moon Editions

Posted: Sun Apr 07, 2013 4:49 am
by fitz
no refund here - I had sent emails also.

Re: Moon Editions

Posted: Sun Apr 07, 2013 10:55 am
by aust449
No refund here, ordered both and emailed. Hope its forthcoming, this is just absurd, its been about 1/2 a year.

Re: Moon Editions

Posted: Sun Apr 07, 2013 12:17 pm
by T0Y
I got a refund too. I'm satisfied with this but still a little bitter and sad that i didn't get my print. But hey, at least i got my money back.
Keep pushing them until you get your money or your order too. There's no reason they won't refund you now.

Re: Moon Editions

Posted: Sun Apr 07, 2013 12:28 pm
by fitz
who were you emailing to get your money back?

Re: Moon Editions

Posted: Sun Apr 07, 2013 1:46 pm
by KNEEL13
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil

Re: Moon Editions

Posted: Sun Apr 07, 2013 2:24 pm
by ForbinsAccent
KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil
I could use a couple of those emails.

Re: Moon Editions

Posted: Sun Apr 07, 2013 3:00 pm
by KNEEL13
And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:

http://help.bigcartel.com/customer/portal/emails/new

I included all of the details of my transaction and that Moon editions had not responded to any emails.



ForbinsAccent wrote:
KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!

Neil
I could use a couple of those emails.
I PMed the addresses to you.

Re: Moon Editions

Posted: Sun Apr 07, 2013 3:40 pm
by ForbinsAccent
KNEEL13 wrote:And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:

http://help.bigcartel.com/customer/portal/emails/new

I included all of the details of my transaction and that Moon editions had not responded to any emails.



ForbinsAccent wrote:
KNEEL13 wrote:
fitz wrote:who were you emailing to get your money back?
I PMed you the 4 different email addresses that I have.

I hope it helps!




Neil
I could use a couple of those emails.
I PMed the addresses to you.

Thank you sir!

Re: Moon Editions

Posted: Sun Apr 07, 2013 3:52 pm
by jamesmassey1988
KNEEL, Moon Editions should hire you to do their customer service. Clearly they're incapable and you helping everyone here. :clap:

Re: Moon Editions

Posted: Sun Apr 07, 2013 4:27 pm
by southerngarden
KNEEL, mind shooting me those email addys please...im still holding out for the shirt but obviously want my money back if that aint happening...ive emailed them a few times...i think that last one was just down right mean as i was not sober...i actually hope that all these refunds drive this company into the ground. yeah, that's pretty dick of me...but just imagine that they are actually still taking people's money for these shirts, while continuing to not respond to emails...

Re: Moon Editions

Posted: Sun Apr 07, 2013 4:32 pm
by jools
i held off contacting big cartel or paypal, partly cos i stupidly believed Brett's email, and partly cos of THC i figured they'd be good peoples too - but i have to say FUCKEM - they cant get everyone their order and now they cant even refund everyone they screwed outta money - hopefully Aaron won't deal with them again either.

Re: Moon Editions

Posted: Mon Apr 08, 2013 9:40 pm
by southerngarden
refunded. drymount moon editions.

Re: Moon Editions

Posted: Mon Apr 08, 2013 10:01 pm
by piratesprayer
sucks their service and follow up is sooo bad, they do great work an the laser etching is amazing.