Moon Editions
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- Art Expert
- Posts: 4526
- Joined: Sat Aug 23, 2008 4:43 pm
- Location: Miami & The FL Keys
what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.
i had ordered the white horkey shirt, i had sent about 4-5 emails in the pastsoutherngarden wrote:what all did you guys order? i only ordered a BLUE Horkey shirt...no refund yet. not that it really matters at this point.
i apologize to anyone who fought a grizzly bear to make it to a computer. i appreciate the support.
I got a refund too. I'm satisfied with this but still a little bitter and sad that i didn't get my print. But hey, at least i got my money back.
Keep pushing them until you get your money or your order too. There's no reason they won't refund you now.
Keep pushing them until you get your money or your order too. There's no reason they won't refund you now.
- ForbinsAccent
- Art Connoisseur
- Posts: 467
- Joined: Wed Feb 08, 2012 6:07 pm
I could use a couple of those emails.KNEEL13 wrote:I PMed you the 4 different email addresses that I have.fitz wrote:who were you emailing to get your money back?
I hope it helps!
Neil
And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:
http://help.bigcartel.com/customer/portal/emails/new
I included all of the details of my transaction and that Moon editions had not responded to any emails.
http://help.bigcartel.com/customer/portal/emails/new
I included all of the details of my transaction and that Moon editions had not responded to any emails.
I PMed the addresses to you.ForbinsAccent wrote:I could use a couple of those emails.KNEEL13 wrote:I PMed you the 4 different email addresses that I have.fitz wrote:who were you emailing to get your money back?
I hope it helps!
Neil
- ForbinsAccent
- Art Connoisseur
- Posts: 467
- Joined: Wed Feb 08, 2012 6:07 pm
KNEEL13 wrote:And this was at the contact link at the bottom of the bigcartel main page that I used to file a complaint:
http://help.bigcartel.com/customer/portal/emails/new
I included all of the details of my transaction and that Moon editions had not responded to any emails.
I PMed the addresses to you.ForbinsAccent wrote:I could use a couple of those emails.KNEEL13 wrote:I PMed you the 4 different email addresses that I have.fitz wrote:who were you emailing to get your money back?
I hope it helps!
Neil
Thank you sir!
- jamesmassey1988
- Art Expert
- Posts: 4458
- Joined: Sun Jul 31, 2011 8:26 pm
- Location: Southsea, UK
KNEEL, Moon Editions should hire you to do their customer service. Clearly they're incapable and you helping everyone here.
TWTTR - @masseyjh
INSTGRM - @jimmassey
INSTGRM - @jimmassey
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- Art Expert
- Posts: 4526
- Joined: Sat Aug 23, 2008 4:43 pm
- Location: Miami & The FL Keys
KNEEL, mind shooting me those email addys please...im still holding out for the shirt but obviously want my money back if that aint happening...ive emailed them a few times...i think that last one was just down right mean as i was not sober...i actually hope that all these refunds drive this company into the ground. yeah, that's pretty dick of me...but just imagine that they are actually still taking people's money for these shirts, while continuing to not respond to emails...
i held off contacting big cartel or paypal, partly cos i stupidly believed Brett's email, and partly cos of THC i figured they'd be good peoples too - but i have to say FUCKEM - they cant get everyone their order and now they cant even refund everyone they screwed outta money - hopefully Aaron won't deal with them again either.
"Just because you have Illustrator doesn't mean you are one." - VonDada
http://www.gigposters.com/forums/poster ... oster.html
http://www.gigposters.com/forums/poster ... oster.html
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- Art Expert
- Posts: 4526
- Joined: Sat Aug 23, 2008 4:43 pm
- Location: Miami & The FL Keys
refunded. drymount moon editions.
- piratesprayer
- Art Expert
- Posts: 3733
- Joined: Sun Dec 21, 2008 4:36 am
sucks their service and follow up is sooo bad, they do great work an the laser etching is amazing.
talkingdeads wrote:My nipples just did a back flip!