Anything OBEY related

General art-related discussion.
Gbanek
Art Enthusiast
Posts: 75
Joined: Mon Aug 15, 2011 8:52 pm

Tue Feb 05, 2019 8:24 pm

Refunded as well after receiving 4 invoices for a same order number :roll:
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mlwells04
Art Expert
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Joined: Mon Sep 22, 2014 9:32 am
Location: NYC
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Tue Feb 05, 2019 8:35 pm

Gbanek wrote:Refunded as well after receiving 4 invoices for a same order number :roll:
Only 4, I got 5 and than a refund email a few hours later :lol:
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xangelx
Art Expert
Posts: 2377
Joined: Thu Sep 10, 2009 1:42 pm
Location: Brooklyn, NY - Top of the food chain!

Tue Feb 05, 2019 8:46 pm

gfraser wrote:These drymounting guys haha. Reading through insta comments it sounds like they handed out lots of refunds.
They seriously need to can whoever is running the webstore. They've had so many dumb issues with drops the last couple of years. Get it together.
"If I could fly high above the world, would I see a bunch of living dots spell the word stupidity" - Bad Religion
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dodgers77
Art Expert
Posts: 2159
Joined: Tue Feb 25, 2014 4:32 am
Location: Los Angeles

Tue Feb 05, 2019 10:10 pm

SpaceYourAntelope wrote:-1, such a tease...
4 hours later, refunded -1, this some bullsh*t ! :cussing:
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Codeblue
Yaks 2 Much
Posts: 53100
Joined: Sun Nov 07, 2004 1:00 am
Location: Expresso Beans

Wed Feb 06, 2019 12:06 am

Why didn't y'all cop on the first drop? It was totes easy. Unless this was a double dip...
RupertPupkin wrote:I live by this rule and this rule alone: people are drymounting idiots.
rikkirattoe
Art Connoisseur
Posts: 795
Joined: Tue Jul 11, 2017 6:10 pm

Wed Feb 06, 2019 11:01 am

chalkdust wrote:this print is really nice! Not too damn shabby for only $5 :shock:
damaged1.jpg
Yep, what a steal.
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jjttdw
Art Expert
Posts: 7116
Joined: Thu Feb 25, 2010 11:45 pm

Wed Feb 06, 2019 11:57 am

Did anyone not get refunded??
NEWPORTS69 wrote:ive kept journal for very long time and ranked public restrooms because i srs hate using them, was working on an app but im not very smart
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earlgreytoast
Art Expert
Posts: 8540
Joined: Fri Nov 05, 2010 1:14 pm

Wed Feb 06, 2019 12:20 pm

Yes.
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schmoff
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Location: NY
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Thu Feb 07, 2019 9:51 am

did you all get this too?

To my fans and collectors,

I’m in a unique and incredible position where I have a lot of people who collect my prints. You all support me and count on me to continue to create work that you deem powerful enough to collect, to frame, to display, to gift, to purchase, and I do not take that lightly.

While my audience has grown tremendously over the years, aspects of my business, my team and the infrastructure has had to catch up to accommodate. Within all of that, mistakes happened.

I don’t raise my prices to take advantage of what the market will bear because it’s imperative to me that my art is accessibly priced for all. I understand that the technology behind our online sales has made e-sales challenging and my team and I are continually working to update this. In that process, we have made mistakes.

We identified bot activity in the original Rose Shackle Stencil letterpress release, and therefore orders were refunded. We determined that we would release the small amount available from those refunds to real customers again. Inventory was low and very few people were able to purchase the prints. At this point in the process, the inventory available was erroneous on our end, and therefore returns were issued. Regrettably, these things happen. I understand the frustration; it’s a mutual frustration on my side and I will continue to work hard to create new art and sell it at prices that I believe are fair. Efforts will also continue to improve our system. I ask that you please be patient with us and realize that we are all humans. We are working hard to accommodate you all the best we can.

Thank you for your support,
Shepard
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jjttdw
Art Expert
Posts: 7116
Joined: Thu Feb 25, 2010 11:45 pm

Thu Feb 07, 2019 10:44 am

So they didn't have many for sale. Makes my failure a little bit easier to digest.
NEWPORTS69 wrote:ive kept journal for very long time and ranked public restrooms because i srs hate using them, was working on an app but im not very smart
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earlgreytoast
Art Expert
Posts: 8540
Joined: Fri Nov 05, 2010 1:14 pm

Thu Feb 07, 2019 11:11 am

Didn't get that, I'm hoping my order went through. But did get what I think was my first ever invoice and thank you from Amanda. :D
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dolamite24
Art Connoisseur
Posts: 802
Joined: Wed Jun 12, 2013 2:33 pm

Thu Feb 07, 2019 11:14 am

I don't get how they keep having inventory issues with Shopify.

Hopefully they get it figured out soon.
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Codeblue
Yaks 2 Much
Posts: 53100
Joined: Sun Nov 07, 2004 1:00 am
Location: Expresso Beans

Thu Feb 07, 2019 12:51 pm

Codeblue wrote:It's the anti-bot software they're running. Don't hurt anyone except those not using a bot.
RupertPupkin wrote:I live by this rule and this rule alone: people are drymounting idiots.
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earlgreytoast
Art Expert
Posts: 8540
Joined: Fri Nov 05, 2010 1:14 pm

Thu Feb 07, 2019 8:53 pm

Shipping notification.

Speaking of, I must have gotten 10 separate emails about shipping for the 2 bad reputation prints. Annoying.
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dodgers77
Art Expert
Posts: 2159
Joined: Tue Feb 25, 2014 4:32 am
Location: Los Angeles

Fri Feb 08, 2019 7:00 am

dolamite24 wrote:I don't get how they keep having inventory issues with Shopify.

Hopefully they get it figured out soon.
You would think they would have it figured out by now :roll:
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