Thanks FedEx - A test on saving a print
Posted: Fri Jun 05, 2020 1:53 pm
A few months ago I bought Print and Destroy off eBay. It was a decent price for a print I'd wanted for a while. The seller was a guy who had owned it for its entire life and was ready to move it along. A week or so later, this showed up:
The punchline is where it read "DO NOT BEND OR CRUSH". The tube it was sent in was poor quality but I've had prints arrive safely in the same type of tube before. It looked like a cinnamon roll tube that had been cracked. FedEx wrapped the destroyed tube in tape to keep it together. Here is how the back looked the first time I took it out.
So the seller was not experienced is print shipping and thought he was doing a good job so I didn't give him fudge. He was also smart enough to insure it for the sale price + shipping. So I helped the guy out by taking photos and getting the claim filed. Due to the amount of the claim FedEx wanted the print/tube and came and picked it up. Seller refunded me and I thought that was the end of it. A month later the tube showed up at my door even more damaged. I dropped the seller a note and he said he didn't care if I kept it. Taking it out a second time showed more damage. Here is the back the second time.
Here is close up of how some of the damaged looked like from the front.
I've used Poster Mountain in the past and figured that I would see if they could put it in some sort of acceptable condition. It was either that or throw it away. When it is fixed I will post pics of the result and cost and you can decide for yourself whether it was worth it.
The punchline is where it read "DO NOT BEND OR CRUSH". The tube it was sent in was poor quality but I've had prints arrive safely in the same type of tube before. It looked like a cinnamon roll tube that had been cracked. FedEx wrapped the destroyed tube in tape to keep it together. Here is how the back looked the first time I took it out.
So the seller was not experienced is print shipping and thought he was doing a good job so I didn't give him fudge. He was also smart enough to insure it for the sale price + shipping. So I helped the guy out by taking photos and getting the claim filed. Due to the amount of the claim FedEx wanted the print/tube and came and picked it up. Seller refunded me and I thought that was the end of it. A month later the tube showed up at my door even more damaged. I dropped the seller a note and he said he didn't care if I kept it. Taking it out a second time showed more damage. Here is the back the second time.
Here is close up of how some of the damaged looked like from the front.
I've used Poster Mountain in the past and figured that I would see if they could put it in some sort of acceptable condition. It was either that or throw it away. When it is fixed I will post pics of the result and cost and you can decide for yourself whether it was worth it.