The Ebay Advice Column
Well first time with a bad experience with an Ebay seller user olddirtyhazzard .
I won't go into everything but they used old pieces of cardboard from an amazon box to ship the print. It came bent and he is claiming that the item was packaged properly and that the post office damaged it. I asked for a full refund and advised that he will need to send a return label to mail it back. Says that he packed properly and would not give me a full refund. Does this look properly packed for what was in the mailer?
I won't go into everything but they used old pieces of cardboard from an amazon box to ship the print. It came bent and he is claiming that the item was packaged properly and that the post office damaged it. I asked for a full refund and advised that he will need to send a return label to mail it back. Says that he packed properly and would not give me a full refund. Does this look properly packed for what was in the mailer?
oh and a comment from him:
"That's is the exact same way it came to me and I've always mailed them and never had a problem . How else do you mail them.?? And I'm not refunding all your money I dont not want it back and it is not my fault it was damaged on transit "
"That's is the exact same way it came to me and I've always mailed them and never had a problem . How else do you mail them.?? And I'm not refunding all your money I dont not want it back and it is not my fault it was damaged on transit "
- ygolohcysp
- Art Expert
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- Joined: Wed Jun 04, 2014 12:57 pm
it doesn't matter what he thinks, you'll get all your money back from ebay. if he wants to file a claim with USPS that's up to himUncleRob wrote: ↑Thu Oct 31, 2019 6:04 pmoh and a comment from him:
"That's is the exact same way it came to me and I've always mailed them and never had a problem . How else do you mail them.?? And I'm not refunding all your money I dont not want it back and it is not my fault it was damaged on transit "
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- Art Connoisseur
- Posts: 226
- Joined: Thu Nov 17, 2016 6:59 pm
Alright, here's an interesting one....
1) Buyer makes and offer on an item
2) I counter offer
3) Buyer accepts counter offer
4) Buyer does not pay for item (even though I always check the box "immediate payment required"
5) confused how its possible he bought the item without paying when this option was checked, I pull up his order and try to send a message to which I am informed his eBay account is no longer active
6) I contact eBay to ask what I should do considering his account was deactivated, and they reply that my item has been automatically re-listed
7) Almost immediately after receiving the email that my item was re-listed, the original buyer pays for the item, and his account is now active
8 ) Feeling questionable about this situation I contact eBay again, and they inform me not to ship the item to him because his account has been flagged for fraudulent activity, and that they will reverse the transaction after they finish reviewing his account
9) It's been several days and the $$$$ is still sitting in my paypal account with an open order....
My question for the eBay pros is, how long should I allow this money to sit in my account? It's pretty inconvenient to have $1k+ of someone elses money sitting in my paypal account that I expect will eventually be reversed... I don't want to withdraw this amount and then be caught unexpected if and when they do end up reversing it, and If I cancel the order myself I believe I will still be responsible for paying the eBay fees on the sale. Ebay assured me that it was noted on my account that I was told not to ship the item, but I feel like somehow I am going to end up getting screwed here (even though I am not so secretly hoping Ill actually end up getting to keep the item and the $$$$
Anyone been in a similar situation? How long would you let the funds sit in your account for? Appreciate any recommendations for how to best proceed
1) Buyer makes and offer on an item
2) I counter offer
3) Buyer accepts counter offer
4) Buyer does not pay for item (even though I always check the box "immediate payment required"
5) confused how its possible he bought the item without paying when this option was checked, I pull up his order and try to send a message to which I am informed his eBay account is no longer active
6) I contact eBay to ask what I should do considering his account was deactivated, and they reply that my item has been automatically re-listed
7) Almost immediately after receiving the email that my item was re-listed, the original buyer pays for the item, and his account is now active
8 ) Feeling questionable about this situation I contact eBay again, and they inform me not to ship the item to him because his account has been flagged for fraudulent activity, and that they will reverse the transaction after they finish reviewing his account
9) It's been several days and the $$$$ is still sitting in my paypal account with an open order....
My question for the eBay pros is, how long should I allow this money to sit in my account? It's pretty inconvenient to have $1k+ of someone elses money sitting in my paypal account that I expect will eventually be reversed... I don't want to withdraw this amount and then be caught unexpected if and when they do end up reversing it, and If I cancel the order myself I believe I will still be responsible for paying the eBay fees on the sale. Ebay assured me that it was noted on my account that I was told not to ship the item, but I feel like somehow I am going to end up getting screwed here (even though I am not so secretly hoping Ill actually end up getting to keep the item and the $$$$
Anyone been in a similar situation? How long would you let the funds sit in your account for? Appreciate any recommendations for how to best proceed
Crazy. Never been in that situation but I would not move the money. Eventually it will come out of your account and its better IMO to have it just come from your PayPal balance as opposed having it pulled from your bank account.
NEWPORTS69 wrote:ive kept journal for very long time and ranked public restrooms because i srs hate using them, was working on an app but im not very smart
They only have to pay immediately if they use buy it now. They do not for offers afaik.
I am not sure about your situation in particular but every time I have cancelled a sale on ebay I get a fee credit for the item.
I am not sure about your situation in particular but every time I have cancelled a sale on ebay I get a fee credit for the item.
When I'm done ranting about elite power that rules the planet under a totalitarian government that uses the media to keep people stupid, my throat gets parched. That's why I drink Orange Drink. - BH
Paypal fee, maybe. Definitely not the ebay final value fee.
When I'm done ranting about elite power that rules the planet under a totalitarian government that uses the media to keep people stupid, my throat gets parched. That's why I drink Orange Drink. - BH
Yep, as others have said. Just file a claim and get your money back. Anytime i ship a tiny flat print i either use thin wood or place it in a box. Placing cardboard in a mailer and writing "do not bend" is almost asking for it. hahah Hell he probably could of put in inside the amazon box he destroyedUncleRob wrote: ↑Thu Oct 31, 2019 6:00 pmWell first time with a bad experience with an Ebay seller user olddirtyhazzard .
I won't go into everything but they used old pieces of cardboard from an amazon box to ship the print. It came bent and he is claiming that the item was packaged properly and that the post office damaged it. I asked for a full refund and advised that he will need to send a return label to mail it back. Says that he packed properly and would not give me a full refund. Does this look properly packed for what was in the mailer?
eBay complaint: I bought something from the UK...
4 days later
Seller: it has a small tear I may want to cancel
Me: send me a photo, I may not care
4 days later with no response / pics from the seller
Seller: I cancelled the transaction, sorry if you are disappointed
Me: I'm disappointed that you didn't send pics like I asked as I may have gone through with the transaction
Then since I paid in pounds I get $25 less back as a refund due to currency fluctuations.
Shall I leave negative feedback?
4 days later
Seller: it has a small tear I may want to cancel
Me: send me a photo, I may not care
4 days later with no response / pics from the seller
Seller: I cancelled the transaction, sorry if you are disappointed
Me: I'm disappointed that you didn't send pics like I asked as I may have gone through with the transaction
Then since I paid in pounds I get $25 less back as a refund due to currency fluctuations.
Shall I leave negative feedback?
NEWPORTS69 wrote:ive kept journal for very long time and ranked public restrooms because i srs hate using them, was working on an app but im not very smart