Raconteurs 08 Jones

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toddmmarcus
Art Enthusiast
Posts: 54
Joined: Thu May 29, 2003 1:00 am

Thu Apr 03, 2008 2:06 pm

i received my print today, nice and fresh, well packaged. i love the details and the mood of this baby. thanks Rob and all for a well thought out print and getting it to me safely.
peace
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jimmy4wmu
Art Expert
Posts: 1792
Joined: Thu Mar 08, 2007 1:00 am
Contact:

Thu Apr 03, 2008 2:08 pm

toddmmarcus wrote:i received my print today, nice and fresh, well packaged. i love the details and the mood of this baby. thanks Rob and all for a well thought out print and getting it to me safely.
peace
Thank Kung-Fu for sending it out to ya
User avatar
MJBuck
Art Expert
Posts: 4342
Joined: Thu Mar 31, 2005 1:00 am
Location: Portland, OR

Thu Apr 03, 2008 2:14 pm

still waiting on mine. :?
out and perfect.
norelation wrote:quit with the sniveling and just sell the damn poster. i don't care about your life story, we all got problems. just tell me about bent corners, or if your cat has used it for target practice.
mistersmith wrote:That means I'm going to touch you.
ryan_1969

Thu Apr 03, 2008 2:16 pm

i have no idea why i bought this. :lol:
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Codeblue
Yaks 2 Much
Posts: 53322
Joined: Sun Nov 07, 2004 1:00 am
Location: Expresso Beans

Thu Apr 03, 2008 2:35 pm

So you could flip er I mean trade it.
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android
Art Connoisseur
Posts: 193
Joined: Sat Jul 28, 2007 2:38 pm

Thu Apr 03, 2008 3:55 pm

Mine came today. Uline tube with plastic end caps.
Wasn't rolled up in kraft paper, but about 8" of thin kraft paper was wrapped around it.
Not enough to really protect it. small dent in middle of the tube caused a subtle repeating crease down the middle of the print.

Kung fu got right back to me:

"I am sorry that the poster arrived in the condition that it did.
Unfortunately, I cannot say for certain if we will be able to replace it or
not. We have a very small reserve of replacements for situations such as
this, but we will have to wait until all of the orders that were placed
before yours are received to make sure that none of those are in need of
a replacement. Due to the fact that several international customers placed
their orders before you, I may not know anything for a couple of weeks.
If you do not wish to wait, I would be more than happy to email you a return
label for you to use to send the poster back with for a refund.
Please let me know how you wish to proceed.
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freaksmeout
Art Expert
Posts: 4487
Joined: Sat Mar 24, 2007 12:00 am

Thu Apr 03, 2008 4:08 pm

Mine made it safely.

However....U-Line Tubes are, indeed, a sketchy prospect, to say the least. Strong...but not quite strong enough. Those tubes need to be about 15-20% thicker and they would be much safer.
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MJBuck
Art Expert
Posts: 4342
Joined: Thu Mar 31, 2005 1:00 am
Location: Portland, OR

Thu Apr 03, 2008 4:24 pm

android wrote:Mine came today. Uline tube with plastic end caps.
Wasn't rolled up in kraft paper, but about 8" of thin kraft paper was wrapped around it.
Not enough to really protect it. small dent in middle of the tube caused a subtle repeating crease down the middle of the print.

Kung fu got right back to me:

"I am sorry that the poster arrived in the condition that it did.
Unfortunately, I cannot say for certain if we will be able to replace it or
not. We have a very small reserve of replacements for situations such as
this, but we will have to wait until all of the orders that were placed
before yours are received to make sure that none of those are in need of
a replacement. Due to the fact that several international customers placed
their orders before you, I may not know anything for a couple of weeks.
If you do not wish to wait, I would be more than happy to email you a return
label for you to use to send the poster back with for a refund.
Please let me know how you wish to proceed.
interesting way of handling it. I would think it would be a first come first served kind of thing on replacements.
out and perfect.
norelation wrote:quit with the sniveling and just sell the damn poster. i don't care about your life story, we all got problems. just tell me about bent corners, or if your cat has used it for target practice.
mistersmith wrote:That means I'm going to touch you.
User avatar
Codeblue
Yaks 2 Much
Posts: 53322
Joined: Sun Nov 07, 2004 1:00 am
Location: Expresso Beans

Thu Apr 03, 2008 4:30 pm

MJBuck wrote: I would think it would be a first come first served kind of thing on replacements.
Ditto.
User avatar
steraser
Art Connoisseur
Posts: 472
Joined: Thu Feb 01, 2007 2:00 am
Location: Louisville

Thu Apr 03, 2008 5:02 pm

android wrote:Mine came today. Uline tube with plastic end caps.
Wasn't rolled up in kraft paper, but about 8" of thin kraft paper was wrapped around it.
Not enough to really protect it. small dent in middle of the tube caused a subtle repeating crease down the middle of the print.

Kung fu got right back to me:

"I am sorry that the poster arrived in the condition that it did.
Unfortunately, I cannot say for certain if we will be able to replace it or
not. We have a very small reserve of replacements for situations such as
this, but we will have to wait until all of the orders that were placed
before yours are received to make sure that none of those are in need of
a replacement. Due to the fact that several international customers placed
their orders before you, I may not know anything for a couple of weeks.
If you do not wish to wait, I would be more than happy to email you a return
label for you to use to send the poster back with for a refund.
Please let me know how you wish to proceed.
Sucks. I got the exact same email when I reported the damage to my print (which is extensive).
User avatar
talevine
Art Connoisseur
Posts: 677
Joined: Thu Dec 18, 2003 1:00 am
Location: knee down on the racetrack in my mind

Thu Apr 03, 2008 5:11 pm

Same situation over here. Not enough paper and the poster was shoved into the tube which caused damage to that end.
Gigantico
Art Connoisseur
Posts: 789
Joined: Sun Apr 01, 2007 12:00 am

Thu Apr 03, 2008 6:08 pm

Minty over here...
User avatar
hillsj2001
Art Expert
Posts: 1632
Joined: Tue Dec 28, 2004 1:00 am

Thu Apr 03, 2008 11:01 pm

android wrote:Mine came today. Uline tube with plastic end caps.
Wasn't rolled up in kraft paper, but about 8" of thin kraft paper was wrapped around it.
Not enough to really protect it. small dent in middle of the tube caused a subtle repeating crease down the middle of the print.
same with mine...i can't believe that small of a dent will make that much damage to a print
jodeci78
Art Expert
Posts: 1934
Joined: Mon Jun 19, 2006 12:00 am

Thu Apr 03, 2008 11:25 pm

hillsj2001 wrote:
android wrote:Mine came today. Uline tube with plastic end caps.
Wasn't rolled up in kraft paper, but about 8" of thin kraft paper was wrapped around it.
Not enough to really protect it. small dent in middle of the tube caused a subtle repeating crease down the middle of the print.
same with mine...i can't believe that small of a dent will make that much damage to a print
its all in how you start rolling it... someone must have baseball sized mitts and just crunches them with force.
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