^ Good point
Noticed this with the Shep boxsets as well
Beatles Yellow Submarine Folio 12 Whalen Release Discussion
"...youre not actually looking at Schulz-Neudamm's tones and lines, youre looking at a jpg of those tones and lines run through a photoshop filter to make them simpler for a simpler printing method. so... superior? ..."
DD -2013
DD -2013
First time I'm seriously 
about items I've received ( like after seeing Indy 4 if anyone needs a comparison). I've already contacted DHM.
All of the COAs for the three sets I ordered were dinged up, one has a significant bent in the corner. Not sure if it was done during transport or prior. Similar to the others, a lot of the prints have soft corners. The two regular yellow boxes has wrinkles on it like the yellow part of the box was not glued properly to the box. The package for the Elite was bent during transport, it goes from the outside to the inside. The top and bottom of the box is bent, luckily the prints made it through fine. One of my prints for the regular set has an obvious printing mistake caused by a fiber/hair and scratches/scuffs from removing the fiber/hair. Funny enough one of the prints in the Elite set is numbered incorrectly, like Tom had a brain fart while signing and numbering.
After all the hype, the cost, and the time it took for the prints to arrive, I expected better. This is not a knock on the artwork b/c they look amazing. I just hope others don't have as many issues as I have.
***DHM responded really fast and the e-mail got sorted into the spam folder.
I'm sure we'll work something out.
about items I've received ( like after seeing Indy 4 if anyone needs a comparison). I've already contacted DHM. All of the COAs for the three sets I ordered were dinged up, one has a significant bent in the corner. Not sure if it was done during transport or prior. Similar to the others, a lot of the prints have soft corners. The two regular yellow boxes has wrinkles on it like the yellow part of the box was not glued properly to the box. The package for the Elite was bent during transport, it goes from the outside to the inside. The top and bottom of the box is bent, luckily the prints made it through fine. One of my prints for the regular set has an obvious printing mistake caused by a fiber/hair and scratches/scuffs from removing the fiber/hair. Funny enough one of the prints in the Elite set is numbered incorrectly, like Tom had a brain fart while signing and numbering.
After all the hype, the cost, and the time it took for the prints to arrive, I expected better. This is not a knock on the artwork b/c they look amazing. I just hope others don't have as many issues as I have.
***DHM responded really fast and the e-mail got sorted into the spam folder.
I'm sure we'll work something out.
Last edited by halokiti on Tue Jul 03, 2012 12:11 pm, edited 1 time in total.
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fantasticmrpapa
- Art Connoisseur
- Posts: 645
- Joined: Mon Apr 26, 2010 6:22 am
Sounds like movement during shipping on corners, someone else noted this can happen with other sets like Shep Fairey's too on boxed sets,halokiti wrote:First time I'm seriously
All of the COAs for the three sets I ordered were dinged up, one has a significant bent in the corner. Not sure if it was done during transport or prior. Similar to the others, a lot of the prints have soft corners. The two regular yellow boxes has wrinkles on it like the yellow part of the box was not glued properly to the box. The package for the Elite was bent during transport, it goes from the outside to the inside. The top and bottom of the box is bent, luckily the prints made it through fine. One of my prints for the regular set has an obvious printing mistake caused by a fiber/hair and scratches/scuffs from removing the fiber/hair. Funny enough one of the prints in the Elite set is numbered incorrectly, like Tom had a brain fart while signing and numbering.
After all the hype, the cost, and the time it took for the prints to arrive, I expected better. This is not a knock on the artwork b/c they look amazing. I just hope others don't have as many issues as I have.
but that fiber in the print stuff is just a printer's error, sure DHM will sort you out there, they're really good about responding and squaring away
collectors on any probs.
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jimmybobo1
- Art Connoisseur
- Posts: 710
- Joined: Thu Jun 25, 2009 9:34 am
- Contact:
They did not hesitate to replace my COA. My prints are in fantastic condition once I pulled them all out.
Just wanted to update my situation.
Just wanted to update my situation.
Great news JB!
"If the thunder don't getcha then the lightnin' will."
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Fattyramone
- Art Expert
- Posts: 3336
- Joined: Thu Mar 22, 2012 10:01 pm
Both my regular and pink variant arrived in the UK today , delighted with them , and as mentioned by someone earlier i was surprised with the sheer bulk of them.
Plus points ...
Great vibrant colours on both..
Supurb quality presentation boxes , real sturdy and substantial, and likewise the shipping box used to protect the whole shebang in transit.
All round great product.
Minus points...
Only 2 really , and both have been mentioned by previous posters...
Both my COA were all-4-corner-dinged, i could hear the thing banging around inside the box as i was handling it to carefully slice open the taped shipping box seams....the pink was the worse.
Ive actually stored the COA outside the presentation box so that its held in place by the friction of the bubblewrap box protection rather than put it back inside the box to freely bang around anymore. I think DHM should have shipped them this way in the first place and saved us from whinging about it ....its seems a universal problem with a fairly simple solution? .....or even have slipped them into 10p oversized cheap plastic folders would have protected them.
My other slight gripe , again already mentioned by a previous poster , is that I have two fairly large air bubbles trapped under the covering of the Yellow box (the pink box is fine) .....difficult one to know what to do really , as I can appreciate that given the substantial weight and quality of the presentation boxes they would have been expensive to simply keep on throwing them away if they were not 100% perfect , however , given the price of the sets maybe we were entitled to expect perfection?.....
Agh , bugger it , minor gripes really , on the whole I very happy with the sets and am really pleased i went for both ...
Nice one Tom , nice one DHM ...thanks.
Plus points ...
Great vibrant colours on both..
Supurb quality presentation boxes , real sturdy and substantial, and likewise the shipping box used to protect the whole shebang in transit.
All round great product.
Minus points...
Only 2 really , and both have been mentioned by previous posters...
Both my COA were all-4-corner-dinged, i could hear the thing banging around inside the box as i was handling it to carefully slice open the taped shipping box seams....the pink was the worse.
Ive actually stored the COA outside the presentation box so that its held in place by the friction of the bubblewrap box protection rather than put it back inside the box to freely bang around anymore. I think DHM should have shipped them this way in the first place and saved us from whinging about it ....its seems a universal problem with a fairly simple solution? .....or even have slipped them into 10p oversized cheap plastic folders would have protected them.
My other slight gripe , again already mentioned by a previous poster , is that I have two fairly large air bubbles trapped under the covering of the Yellow box (the pink box is fine) .....difficult one to know what to do really , as I can appreciate that given the substantial weight and quality of the presentation boxes they would have been expensive to simply keep on throwing them away if they were not 100% perfect , however , given the price of the sets maybe we were entitled to expect perfection?.....
Agh , bugger it , minor gripes really , on the whole I very happy with the sets and am really pleased i went for both ...
Nice one Tom , nice one DHM ...thanks.
Whew!! My variant set arrived today MINTY fresh!! Solid 4 corners on all prints!!!
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halftonegraphics
- Art Freak
- Posts: 15372
- Joined: Wed Oct 20, 2010 7:10 pm
Up on The Beatles site.. http://beatles.fanfire.com/cgi-bin/WebO ... eatles.com
I broke something today, and I realized I should break something once a week.. - Warhol
1xRun Referral
1xRun Referral
I got my Yellow Submarine boxset today. The prints are beautiful and apart from some very minor corner dings, all in the same corner, they look in great shape. The box seems 100% but the same can't be said about the certificate which has all 4 corners battered where it has obviously been moving around inside the box. After reading some other comments on here, I have just emailed Dark Hall mansion to see if a replacement can be sent.
Those people at DHM are mega quick at replying. They were very courteous and are more than happy to replace my COA. I'm really pleased with that outcome as a mint certificate will finish off the set beautifully. And I can't speak highly enough of their customer service.pking1601 wrote:I got my Yellow Submarine boxset today. The prints are beautiful and apart from some very minor corner dings, all in the same corner, they look in great shape. The box seems 100% but the same can't be said about the certificate which has all 4 corners battered where it has obviously been moving around inside the box. After reading some other comments on here, I have just emailed Dark Hall mansion to see if a replacement can be sent.
Update: I've been in touch with DHM since my last post. They have been super quick with the responses and very courteous. I've gotten e-mails from them in the middle of the night. Top-notch customer service.First time I'm seriously about items I've received ( like after seeing Indy 4 if anyone needs a comparison). I've already contacted DHM.
All of the COAs for the three sets I ordered were dinged up, one has a significant bent in the corner. Not sure if it was done during transport or prior. Similar to the others, a lot of the prints have soft corners. The two regular yellow boxes has wrinkles on it like the yellow part of the box was not glued properly to the box. The package for the Elite was bent during transport, it goes from the outside to the inside. The top and bottom of the box is bent, luckily the prints made it through fine. One of my prints for the regular set has an obvious printing mistake caused by a fiber/hair and scratches/scuffs from removing the fiber/hair. Funny enough one of the prints in the Elite set is numbered incorrectly, like Tom had a brain fart while signing and numbering.
After all the hype, the cost, and the time it took for the prints to arrive, I expected better. This is not a knock on the artwork b/c they look amazing. I just hope others don't have as many issues as I have.
***DHM responded really fast and the e-mail got sorted into the spam folder. I'm sure we'll work something out.
I received my replacement boxes yesterday, took me a good ten minutes to get to the boxes themselves. The boxes are perfect this time. They are in the process of getting new COAs, replacing the print with the printing error, and figuring out if something can be done about the mis-numbered print.
2nd Update: They e-mailed back again, said they are sending out two new prints. And is waiting for Tom to sign new COAs. Also they must subscribe to this thread (they are always watching).
