Anything OBEY related
Only 4, I got 5 and than a refund email a few hours laterGbanek wrote:Refunded as well after receiving 4 invoices for a same order number
- xangelx
- Art Expert
- Posts: 2473
- Joined: Thu Sep 10, 2009 1:42 pm
- Location: Brooklyn, NY - Top of the food chain!
They seriously need to can whoever is running the webstore. They've had so many dumb issues with drops the last couple of years. Get it together.gfraser wrote:These drymounting guys haha. Reading through insta comments it sounds like they handed out lots of refunds.
"If I could fly high above the world, would I see a bunch of living dots spell the word stupidity" - Bad Religion
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- Art Connoisseur
- Posts: 806
- Joined: Tue Jul 11, 2017 6:10 pm
Yep, what a steal.chalkdust wrote:this print is really nice! Not too damn shabby for only $5
- earlgreytoast
- Art Expert
- Posts: 9378
- Joined: Fri Nov 05, 2010 1:14 pm
Yes.
Codeblue wrote: I’m sorry for everything.
did you all get this too?
To my fans and collectors,
I’m in a unique and incredible position where I have a lot of people who collect my prints. You all support me and count on me to continue to create work that you deem powerful enough to collect, to frame, to display, to gift, to purchase, and I do not take that lightly.
While my audience has grown tremendously over the years, aspects of my business, my team and the infrastructure has had to catch up to accommodate. Within all of that, mistakes happened.
I don’t raise my prices to take advantage of what the market will bear because it’s imperative to me that my art is accessibly priced for all. I understand that the technology behind our online sales has made e-sales challenging and my team and I are continually working to update this. In that process, we have made mistakes.
We identified bot activity in the original Rose Shackle Stencil letterpress release, and therefore orders were refunded. We determined that we would release the small amount available from those refunds to real customers again. Inventory was low and very few people were able to purchase the prints. At this point in the process, the inventory available was erroneous on our end, and therefore returns were issued. Regrettably, these things happen. I understand the frustration; it’s a mutual frustration on my side and I will continue to work hard to create new art and sell it at prices that I believe are fair. Efforts will also continue to improve our system. I ask that you please be patient with us and realize that we are all humans. We are working hard to accommodate you all the best we can.
Thank you for your support,
Shepard
To my fans and collectors,
I’m in a unique and incredible position where I have a lot of people who collect my prints. You all support me and count on me to continue to create work that you deem powerful enough to collect, to frame, to display, to gift, to purchase, and I do not take that lightly.
While my audience has grown tremendously over the years, aspects of my business, my team and the infrastructure has had to catch up to accommodate. Within all of that, mistakes happened.
I don’t raise my prices to take advantage of what the market will bear because it’s imperative to me that my art is accessibly priced for all. I understand that the technology behind our online sales has made e-sales challenging and my team and I are continually working to update this. In that process, we have made mistakes.
We identified bot activity in the original Rose Shackle Stencil letterpress release, and therefore orders were refunded. We determined that we would release the small amount available from those refunds to real customers again. Inventory was low and very few people were able to purchase the prints. At this point in the process, the inventory available was erroneous on our end, and therefore returns were issued. Regrettably, these things happen. I understand the frustration; it’s a mutual frustration on my side and I will continue to work hard to create new art and sell it at prices that I believe are fair. Efforts will also continue to improve our system. I ask that you please be patient with us and realize that we are all humans. We are working hard to accommodate you all the best we can.
Thank you for your support,
Shepard
So they didn't have many for sale. Makes my failure a little bit easier to digest.
NEWPORTS69 wrote:ive kept journal for very long time and ranked public restrooms because i srs hate using them, was working on an app but im not very smart
- earlgreytoast
- Art Expert
- Posts: 9378
- Joined: Fri Nov 05, 2010 1:14 pm
Didn't get that, I'm hoping my order went through. But did get what I think was my first ever invoice and thank you from Amanda.
Codeblue wrote: I’m sorry for everything.
- dolamite24
- Art Connoisseur
- Posts: 830
- Joined: Wed Jun 12, 2013 2:33 pm
I don't get how they keep having inventory issues with Shopify.
Hopefully they get it figured out soon.
Hopefully they get it figured out soon.
- earlgreytoast
- Art Expert
- Posts: 9378
- Joined: Fri Nov 05, 2010 1:14 pm
Shipping notification.
Speaking of, I must have gotten 10 separate emails about shipping for the 2 bad reputation prints. Annoying.
Speaking of, I must have gotten 10 separate emails about shipping for the 2 bad reputation prints. Annoying.
Codeblue wrote: I’m sorry for everything.