I see no excuse for poor customer service and it really ticks me off at times but there is NOTHING anyone of us can do to change it with Fairey-
They don't consider paying customers, customers- were all just maggots who get, what we get- one reason I have no problem missing Shep sales, but then again, they don't care, they sell out each and every time.
Its a no win situation until folks stop buying the prints- that will be the day.